Refund and Returns Policy – yegcheckout.ca

Effective Date: October 21, 2026

Business Name: YEG Fitness & Performance

Location: Edmonton, Alberta, Canada

At YEG Fitness & Performance (“we,” “us,” or “our”), customer satisfaction is our top priority. We stand behind the quality of our digital training guides, fitness programs, and online educational resources. This Refund & Fulfillment Policy outlines our delivery procedures and our 30-Day Money-Back Guarantee.

1. Delivery & Fulfillment Policy

Instant Digital Delivery: All digital guides, workout programs, and downloadable resources purchased on https://yegcheckout.ca are delivered electronically.
Accessing Your Purchase: Upon successful checkout, you will receive an immediate download link on the order confirmation page as well as an automated confirmation email containing your digital download link(s).
Delivery Fees: Because all items sold on this site are digital goods delivered online, there are no shipping or handling fees charged to your order.

2. 30-Day Money-Back Guarantee

We offer a 30-day refund window on all digital products and educational guides. If you are not satisfied with your purchase for any reason, you are entitled to a full refund within 30 calendar days of your original purchase date.

Eligibility Criteria for a Refund:

Your refund request must be submitted within 30 days of the original purchase timestamp.
Proof of purchase (such as your order number or receipt email) must be provided.

3. How to Request a Refund

To request a refund, please follow these simple steps:

Send an email to our support team at [email protected].
Include the subject line: “Refund Request – [Your Order Number]”.
Provide your full name, the email address used at checkout, and a brief description of why you are requesting a refund (your feedback helps us improve our guides).

Once your request is received, our team will review it and process your refund within 1 to 2 business days.

4. Processing & Processing Times

Refund Method: Approved refunds will be credited back to the original payment method used during checkout (e.g., your credit/debit card or PayPal account).
Processing Period: Depending on your financial institution or credit card provider, approved funds typically take 3 to 10 business days to post back to your bank account or card statement.

5. Consultation & Virtual Services

For virtual coaching sessions or 1-on-1 strategy calls:

You may cancel or reschedule a session up to 24 hours before the scheduled appointment time for a full refund or rebooking.
Cancellations made within 24 hours of a scheduled appointment or completed consultation sessions are reviewed on a case-by-case basis.

6. Contact Us

If you have any questions regarding your order, technical issues downloading your files, or questions about our 30-day refund policy, please contact our support team:

YEG Fitness & Performance

Edmonton, Alberta, Canada

Email: [email protected]

Website: https://yegcheckout.ca